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Collections Specialist

HCLTechChennai, Tamil Nadu, India

30+ days ago

Job description

📩 Ready to take the next step in your career? Send your resume to :

✉️ shine.albert@hcltech.com

🌟 Join HCL Technologies – OTC Collections Specialist (Onsite, Chennai) 🌟

Are you a results-driven professional with a passion for collections and stakeholder management? HCL Technologies is hiring OTC Collections Specialists to join our dynamic team and drive financial excellence!

🔍 Role Snapshot

Position : OTC Collections Specialist
Location : Onsite – Chennai
Shift : IST 6–7 PM to 4–5 AM
Experience : 2–3 years in OTC Collections
Notice Period : Immediate Joiners or up to 30 days

💼 What You’ll Be Doing

Own and manage customer portfolios to ensure timely collections

Analyze aging reports and focus on high-risk accounts

Resolve disputes by collaborating with cross-functional teams

Negotiate payment plans and monitor credit limits

Create and present weekly performance dashboards

Lead escalations and drive root cause analysis

Reduce DSO and bad debt through proactive strategies

Mentor junior analysts and support system / process enhancements

Provide insights for audits and leadership reviews

🧠 What We’re Looking For

Must-Have Skills :

Strong analytical and problem-solving mindset

Excellent negotiation and stakeholder management abilities

Nice-to-Have Skills :

Experience with escalations and external collection agencies

Ability to drive automation and process improvements

🚀 Why Join HCL?

Work with a global leader in technology and innovation

Be part of a collaborative and growth-focused environment

Make a measurable impact in a high-visibility role

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Collection Specialist • Chennai, Tamil Nadu, India