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Voice Process dayshift-6days@GGN-35K@9250383253

Voice Process dayshift-6days@GGN-35K@9250383253

Sana Search Internationalgurugram, India
10 hours ago
Job description

Job Description : Voice Process @

Customer support executive 6 days working,

1 rotational off

Salary 35K in hand

Interview HR Round Ops

Key Responsibilities :

  • Customer Assistance : Respond to customer inquiries, resolve issues, and provide outstanding service through various communication channels, including phone, email, and chat.
  • Order Management : Efficiently manage customer orders, track shipments, and ensure on-time delivery.
  • Product Knowledge : Stay up-to-date with Flipkart / Amazon product offerings and provide information to customers regarding products, services, and promotions.
  • Problem Solving : Investigate and resolve customer concerns or complaints, demonstrating empathy and professionalism in every interaction.

Required Skills :

  • Excellent Communication : Proficient in English with strong verbal and written communication skills.
  • Customer-Centric Approach : A passion for helping people and the ability to empathize with customers needs.
  • Problem-Solving Skills : The ability to think critically, analyze situations, and find effective solutions.
  • Adaptability : Willingness to learn, adapt to new processes, and embrace change.

    • Qualifications :

  • High school diploma or equivalent.
  • Previous customer service experience is a plus but not required.
  • Freshers are welcome to apply.

    • Perks and Benefits :

  • Competitive compensation.
  • Work from the comfort of your own home.
  • Extensive training and support.

    • NO HIDDEN CHARGES

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    Voice • gurugram, India