Front Desk Executive (Clinic)

About the Company

We are Bangalore's fastest-growing Salon & Spa chain, with three years of proven success. Now, we're launching Clinic 365 our state-of-the-art Skin, Hair, Body & Laser Clinic, and we're looking for a key partner. We're seeking an experienced Consultant Dermatologist with a passion for cutting-edge technology to help build this venture from the ground up. This is a unique opportunity to grow professionally and financially with a company on the fast track.

About the Role

The Clinic Receptionist serves as the first point of contact for clients, ensuring a welcoming experience and smooth front desk operations. This role involves managing appointments for skin, hair, body slimming, and laser treatments, handling inquiries, and supporting administrative tasks.

Key Responsibilities

Client Interaction :

Greet clients warmly and provide information about skin, hair, body, and laser services.

Answer phone calls, emails, and social media inquiries promptly and professionally.

Appointment Scheduling :

Book and confirm appointments for dermatology, cosmetology, slimming, and laser treatments.

Coordinate with therapists and technicians to manage daily schedules efficiently.

Front Desk Operations :

Maintain a clean and organized reception and waiting area.

Handle billing, payments, and product sales (skincare, hair care, slimming packages).

Administrative Duties :

Register new clients and update records in clinic management software.

Ensure confidentiality of client information and compliance with clinic protocols.

Customer Experience :

Assist clients with pre-treatment instructions and post-treatment care guidelines.

Manage feedback and escalate concerns to the Clinic Manager when necessary.

Qualifications & Skills

High school diploma or equivalent; diploma in hospitality or healthcare administration preferred.

Prior experience in a beauty, wellness, or medical clinic setting is an advantage.

Proficiency in MS Office and appointment scheduling software.

Excellent communication and interpersonal skills.

Ability to multitask and maintain professionalism in a fast-paced environment.

Personal Attributes

Friendly and approachable demeanor.

Strong organizational skills and attention to detail.

Customer service orientation with empathy and patience.

Reports To : Clinic Manager

Work Location : Raghuvanahalli, Kanakapura Main Road Bengaluru.

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Equal Opportunity Statement

We are committed to diversity and inclusivity.