Quality Assurance Executive

Job description

We are seeking a highly analytical, objective, and detail-oriented Quality Assurance Executive to act as the internal quality control and compliance specialist for our logistics sales team. The primary goal of this role is to proactively identify performance anomalies, compliance risks, and "red flags" in the sales process, allowing the Sales Manager to focus solely on actionable coaching and strategic intervention.

This is a critical position requiring deep data analysis skills, investigative curiosity, and the ability to maintain strict confidentiality while ensuring sales integrity.

Job Title : Quality Assurance Executive

Job Location : Ahmedabad

Job Type : Full-Time

Job Timings : 04 : 00 AM to 01 : 00 PM

Responsibilities :

1. Sales Activity Monitoring and Auditing

• Behavioral & Data Auditing : Conduct periodic, daily, and weekly audits of the entire sales team's working patterns, data entries, and behavioral metrics across all sales tools and platforms.
• Red Flag Identification : Act as the "spy" for the Sales Manager by meticulously reviewing activities to uncover potential "red flags," such as :

o  Inconsistent data logging or data omission.

o  Unusual discounting or non-standard pricing practices.

o  Failure to adhere to defined client onboarding procedures and compliance protocols.

o  Irregular patterns in client follow-up activities.

o  Time-on-task discrepancies or low overall activity levels.

2. Data Analysis and Systems Exploration

3. Reporting and Communication (The Whistleblower Function)

Required Skills and Qualifications

Perks & Benefits :

Join NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company.

For any query email us at hr@nsegindia.com