Spot offers with Accenture Customer support uk shift salary 6.5lks call shobitha@7816042500

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.

Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.

Maintain accurate records of all interactions with customers using CRM software.

Collaborate with internal teams to resolve complex customer issues that require escalation.

Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Freshers salary : 30k

Experienced : 7.5lks

CAll Shobitha@7816042500

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