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Bentchair - Senior MIS & Operation Manager

Bentchair - Senior MIS & Operation Manager

Bent ChairDelhi, India
16 days ago
Job description

Operations Management :

  • Monitor and streamline day-to-day operations across warehouse, logistics, store movement, and vendor coordination.
  • Ensure timely execution of orders, dispatches, and installations, minimizing delays and errors.
  • Coordinate with internal departments (sales, BD, design, and logistics) to track progress on ongoing client orders and projects.
  • Manage vendor performance and procurement timelines.
  • Monitor inventory movement and maintain reorder levels for fast-moving SKUs.

MIS & Reporting :

  • Maintain and analyze daily, weekly, and monthly MIS reports related to :
  • Sales orders.
  • Dispatches.
  • Delivery timelines.
  • Vendor SLAs.
  • Stock levels.
  • Cost optimization.
  • Share accurate dashboards with management to aid data-driven decisions.
  • Automate manual reports wherever possible using Excel (advanced), Google Sheets, or Power BI.
  • Identify operational bottlenecks using data and suggest corrective actions.

    • Process Improvement & SOP Adherence : .

  • Ensure all SOPs across operations and backend are being followed.
  • Identify inefficiencies and propose system / process improvements.
  • Assist in onboarding of new processes / tools for better operations tracking.

    • Requirements : .

  • Graduate / Postgraduate in Operations, Commerce, or Business Management.
  • 3-6 years of experience in Operations or MIS, preferably in retail / interiors / logistics / furniture domain.
  • Excellent command over MS Excel, VLOOKUP, Pivot, and basic data analysis.
  • Familiarity with ERP tools (Zoho, SAP, Tally, or similar).

    • (ref : iimjobs.com)

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