No longer accepting applications
![[Immediate Start] HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Locatio](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=HCLTech){kind=logo}
[Immediate Start] HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Locatio
HCLTechChennai, Tamil Nadu, India10 days ago
Job descriptionAssess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact. Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction. Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis. Achieve key and critical performance targets. Ensure efficiency measures are met in accordance with performance targets and process guidelines. Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions. Maintain effective work procedures according to client process workflows and HCL policy guidelines. Adhere to US healthcare compliance measures. Strong verbal and written communication skills Should possess neutral accent and good adoption to US culture. Ability to resolve customer queries in the first point of contact. Focus on delivering a positive customer experience Should be professional, courteous, friendly, and empathetic Should possess active listening skills Good data entry & typing skills Ability to multitask. Capable of handling fast-paced, innovative, and constantly changing environment Should be a team player. Ability to contribute to the process through improvement ideas. Graduation (any stream) 12 - 24 months of International Voice (Inbound / Outbound) process experience preferably in patient handling, Provider / DME AR calling.
HCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct - Sholinganallur Location
Experience : 1 to 4 Years
Shift : US Shift Timings
Work Location : ELCOT SEZ - Sholinganallur, Chennai.
Time and Venue
- 6th & 7th of Oct'25
- 10.30 AM - 2.30 PM
- HCL Tech, SEZ Tower 4, 138, 602 / 3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.
POC : Jefferson / Suriyapriya
JOB SUMMARY
This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM / DME for minimum of 1 year
Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction
Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
ESSENTIAL RESPONSIBILITIES :
SKILLS AND COMPETENCIES
FORMAL EDUCATION AND EXPERIENCE
Create a job alert for this search
Immediate Start • Chennai, Tamil Nadu, India
Related jobs
Administer the Asset Life-cycle processes.Manage asset data in the form of physical assets, software assets, leases and contracts, ensuring attributes are updated as a result.Asset Management Proce...Show moreLast updated: 30+ days ago
Krea is a Marketing Decision Support company and a specialist in Healthcare Research.We are looking for associates to join our research desk.
The work will include data collection through phone (int...Show moreLast updated: 12 days ago
Roles & Responsibilities : -.Design, deploy, and manage scalable, secure, and automated ML / AI platforms across Azure and AWS.
Lead MLOps lifecycle model deployment, monitoring, retraining, CI / C...Show moreLast updated: 11 days ago
A leading global IT services and technology distribution company.Artificial Intelligence - Centre of Excellence Lead (AI COE Lead).
Artificial Intelligence, with a strong emphasis on.This is a criti...Show moreLast updated: 30+ days ago![Senior Agentic Artificial Intelligence (AI) Engineer [03 / 11 / 2025]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Exela%20Technologies)
![[04 / 11 / 2025] HCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur Location](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=HCLTech)
![▷ [Urgent] SDET](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Dexian%20India)
Salary-Take Home Experience 15500.Salary-Take Home Fresher 13500.Uniform : Saree Option Chudi or Pant Shirt.Are you interested attain the interview on tomorrow (at)10 am.
Salary-Take Home Experience ...Show moreLast updated: 30+ days ago
ITAM
ScaleneWorksChennai, Tamil Nadu, IndiaQuick Apply
- Promoted
Walk-in Drive @ HCLTech || International Voice Process on 11th Oct'25 ||Sholingnallur Location
HCLTechChennai, Tamil Nadu, India HCLTech || Walk-in Drive for International Voice process on 11th Oct'25 || Shollingnallur Location.Shift Timings : Night Shift(US Shift).
Location : Shollingnallur, Chennai.We seek an experienced Cust...Show moreLast updated: 20 days ago
- Promoted
Guidewire Claim Center
Tata Consultancy ServicesChennai, Tamil Nadu, India Job Role : Guidewire Claim Center.Total IT Experience : 3-7 Years.Interview Mode : Virtual (MS Teams).Role : Guidewire Claim Center developer.
Guidewire ClaimCenter Development (Configuration / Integratio...Show moreLast updated: 28 days ago
- Promoted
HCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur Location
HCLTechChennai, Tamil Nadu, India HCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur Location.Work Location : ELCOT Shollingnallur , Chennai.
HCL Tech, SEZ Tower 4, 138, 602 / 3, Medavakkam High Road, Elcot Sez, Sholi...Show moreLast updated: 20 days ago
- Promoted
- New!
HCLTech || Walk-in Drive For AR Callers || Oct 11th Shollingnallur Location [04 / 11 / 2025]
HCLTechChennai, Tamil Nadu, India HCLTech || Walk-in Drive for AR Callers || 11th Oct'25 - Shollingnallur Location Experience : 1 to 4 Years Shift : US Shift Timings POC : Jefferson / Suriyapriya / Shinaz JOB SUMMARY This position i...Show moreLast updated: less than 1 hour ago
Tele caller
Krea eKnowledge Pvt LtdChennai City Corporation, TN, inQuick Apply
ML Ops Lead
Epergne SolutionsChennai, Tamil Nadu, IndiaQuick Apply
AI COE Lead (Artificial Intelligence - COE Lead)
Saaki Argus & Averil ConsultingChennai, Tamil Nadu, IndiaQuick Apply
- Promoted
HCLTech || Walk-in Drive For AR Callers || Oct 11th Shollingnallur Location
HCLTechChennai, Tamil Nadu, India HCLTech || Walk-in Drive for AR Callers || 11th Oct'25 - Shollingnallur Location.This position is responsible for providing customer service support and collections via phone calls.Should have expe...Show moreLast updated: 20 days ago
- Promoted
- New!
Senior Agentic Artificial Intelligence (AI) Engineer [03 / 11 / 2025]
Exela TechnologiesChennai, Tamil Nadu, India We are seeking a highly skilled and passionate Senior Agentic AI Engineer to join our innovative team.In this role, you will take ownership of the full lifecycle of our cutting-edge agentic AI solu...Show moreLast updated: 1 hour ago
- Promoted
- New!
[04 / 11 / 2025] HCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur Location
HCLTechChennai, Tamil Nadu, India HCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur Location.Work Location : ELCOT Shollingnallur , Chennai.
HCL Tech, SEZ Tower 4, 138, 602 / 3, Medavakkam High Road, Elcot Sez, Sholi...Show moreLast updated: 1 hour ago
- Promoted
- New!
▷ [Urgent] SDET
Dexian IndiaChennai, Tamil Nadu, India We are seeking an experienced Senior Automation Test Engineer with strong expertise in Selenium Automation using TestNG and Cucumber Framework.
The ideal candidate should possess extensive experienc...Show moreLast updated: 1 hour ago
Reception
GURUKRUPA EXPORT PVT LTDChennai, Tamil Nadu, IndiaQuick Apply
- Promoted
OFSAA
Tata Consultancy ServicesChennai, Tamil Nadu, India Greetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.
Tata Consultancy Services is a leading global IT services, co...Show moreLast updated: 20 days ago