Brand Trainee

Job description

JD for Brand Trainee : -

1. Customer Service :

Greet customers as they enter the store and offer assistance.

Provide product knowledge and advice to customers regarding clothing, sizes, styles, and trends.

Assist customers in finding clothing that suits their preferences, body type, and budget.

Handle customer complaints or concerns in a professional and positive manner.

Engage with customers to ensure a personalized shopping experience.

Suggest related items or outfits to increase sales (upselling and cross-selling).

2. Product Knowledge :

Stay informed about current fashion trends, new arrivals, promotions, and discounts.

Understand the fabrics, materials, and care instructions for the clothing sold.

Provide accurate sizing information and help customers select the right size.

Maintain a strong knowledge of the store's inventory and location of products.

3. Sales and Promotion :

Meet sales targets and goals set by the store management.

Promote store discounts, sales, and special offers to customers.

Encourage customers to sign up for loyalty programs, store memberships, or mailing lists.

4. Store Organization and Maintenance :

Ensure the store is tidy, well-organized, and visually appealing to customers.

Maintain the cleanliness of the fitting rooms, ensuring they are neat and ready for use.

Replenish shelves, racks, and displays as needed, keeping the store fully stocked.

Fold and arrange clothing neatly on racks, shelves, and tables.

Keep the sales floor organized and ensure the store is free of clutter.

5. Inventory Management :

Assist with inventory checks and stocktaking.

Help with receiving and unloading deliveries, checking stock against orders, and organizing new merchandise.

Ensure that items are properly tagged with prices and security tags.

6. Cashiering and Transactions :

Process sales transactions at the cash register.

Handle payments, returns, exchanges, and refunds accurately.

Provide receipts, packaging, and other services related to customer purchases.

Ensure proper cash handling and accurate end-of-day cash reconciliation.

7. Teamwork and Collaboration :

Work closely with other sales associates and store management to achieve store goals.

Participate in team meetings and training sessions to improve sales techniques and product knowledge.

Help train new staff members and support the team with their responsibilities.

8. Visual Merchandising :

Assist in the setup and organization of product displays to make the store more attractive and engaging for customers.

Help with window displays and seasonal setups, ensuring the store remains visually appealing and reflects current trends.

9. Security and Loss Prevention :

Be vigilant about potential theft and report suspicious behavior to management.

Ensure that merchandise is secured and prevent any unauthorized removal of items.

10. Customer Follow-Up and Loyalty :

Follow up with customers through thank-you emails or messages to encourage repeat business.

Promote customer loyalty by encouraging them to return to the store or make repeat purchases.

Salary : 15 K To 20 K

Experience : Minimum 6 Months

Males and Females Both Can Apply

Interested candidates can contact -

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