Process associate - Sourcing and procurement

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Process Associate / Process Developer -Procurement

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and / or improvement Active user of Internet and online applications.

Responsibilities

Creates PO, expedites as the need arises and manages post PO activities.

Coordinates Inventory counts, adjustments, repair & warranty processes.

Schedules and revise shipments to meet demand.

Communicates & aligns with supplier on forecast, incoming material and inventory positions.

Coordinates and handles complaints drives resolutions through teamwork.

Clarifies invoice related queries with suppliers and internal partners. ​

Relays demand fluctuations and supplier performance to GF Sourcing teams.

Ensures supply for all assigned materials, initiate escalations (if needed).

Collaborates with GF Sourcing and Inventory teams and ensures planning alignment.

Acts as an interface between suppliers and internal partners.

Qualifications we seek in you!

Minimum qualifications

Academic qualification : Degree in Science / Commerce / Engineering.

Must have sound knowledge of English, Good written communication skills.

Basic understanding of planning-procurement / purchasing process in manufacturing industry. Experience on handling planning and procurement of direct materials.

Should have practical knowledge of Oracle ERP / SAP modules (Production planning or Material Management module as end user).

Should have basic knowledge of MS-Office.

Should have proven experience

Preferred qualifications

Previous experience in a customer service role chat / email / voice

Effective probing skills and analyzing / understanding skills

Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent

Must be able to work on a flexible schedule (including weekend shift)

Why join Genpact

• . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• . Make an impact - Drive change for global enterprises and solve business challenges that matter
• . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.