Alliance Operations Lead

About Quess IT Staffing :

Hiring the right professionals in the IT industry can be a challenging endeavor. At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most sought-after IT staffing companies in India.

Our professional staffing solutions are strategically designed to help businesses secure highly qualified candidates, whether seasoned experts, niche specialists, or those with unique technical skills. Beyond staffing, we provide tailored IT solutions including Digital Workplace Services, Cloud & Datacenter Services, and Managed Network Services, ensuring your infrastructure is robust and operations run seamlessly.

As India’s largest and a global leader in staffing and workforce solutions, Quess empowers businesses to boost productivity through deep domain expertise and a future-ready workforce powered by AI-driven digital platforms. With a strong presence across 8 countries, a workforce exceeding 460,000 professionals, and over 3,000 clients worldwide, Quess has grown from a start-up to an industry powerhouse in just 17 years, delivering transformative impact across sectors. We offer a comprehensive range of technology-driven staffing and managed outsourcing services, serving leading industries such as BFSI, Retail, Telecom, Manufacturing, IT, GCCs, BPO services, and more.

Job Title : SAP Alliance Operations Manager

Experience : 2+ Years

Location : Kolkata

Job Type : Hybrid (2 Days)

Shift Timing : General Shift

Notice period : Immediate Joiner

Job Summary :

The SAP Alliance Operations Manager will play a crucial role in managing and optimizing our alliance operations. This position requires a deep understanding of the re-sell concept and involves supporting business compliance reviews, managing end-to-end opportunities, and contributing technical knowledge. The ideal candidate will be responsible for ensuring smooth execution of assigned engagements, maintaining accurate data across company dashboards, and managing alliance-related portals.

Key Responsibilities :

• Understand and implement the re-sell concept within alliance operations.
• Support the business in compliance reviews of deals to ensure alignment with company policies.
• Track and manage end-to-end opportunities to drive business growth.
• Contribute technical knowledge to support business operations and decision-making.
• Review, prepare, and process Accounts Receivable (AR) and Accounts Payable (AP) payments.
• Proactively coordinate with internal and external stakeholders - business team and leadership on planning and managing assignments.
• Follow risk management and compliance procedures to mitigate operational risks.
• Execute assigned engagements with precision and efficiency.
• Update and maintain dashboards, ensuring data accuracy and accessibility to provide insights to management and stakeholders.
• Oversee the management of alliance portals, ensuring information is current and organized.
• Excellent problem-solving and analytical skills and ability to learn quickly and manage multiple tasks simultaneously.
• Proficiency in data management and reporting tools.
• Experience with risk management and compliance procedures is preferred.
• Familiarity with SAP or similar platforms is an advantage.