Provide excellent customer service across multiple shifts (Morning, Afternoon, Night) at two locationsMorning and afternoon shifts based at Head Office, Lower Parel; night shift at Airoli Data CenterHandle customer queries efficiently and professionally to ensure high satisfactionPreferably have experience working on iSeries (AS / 400 Server) platforms such as IBM AS / 400Collaborate with internal teams to resolve issues and escalate when necessaryMaintain accurate records of customer interactions and follow-up actionsAdapt to flexible shift timings and maintain consistent performanceSkills Required
Iseries, As400, IBM AS / 400