Customer Relationship Management Manager-AMAmericana Restaurants • mohali district, punjab, in
Customer Relationship Management Manager-AM
Americana Restaurants • mohali district, punjab, in
15 hours ago
Job descriptionUnderstanding of CRM with a minimum of 5+ years of relevant experience Proficiency in MS Office applications specifically Excel and PowerPoint, and Hands-on experience in working on one or more of mobile marketing tools such as Clever tap, MO engage etc. Experience in managing customer life cycle, retention, CRM activities for B2C. Must be data driven with strong problem solving and analytical skills Must be able to provide creative feedback and think Consumer First for CRM Communications and User Journey Able to collaborate effectively across teams such as Product, Design, Business, Brand Teams Must be able to demonstrate strategic thinkings towards increasing the impact of CRM on the business High degree of ownership in taking things to completion
Your Impact :
- End-to-end ownership of marketing communications calendar.
- Design customer journeys consisting of different mode of communication, incentives and visual properties for continuous engagement and retention.
- Manage CRM through marketing channels like emailers, SMS, Push Notifications, WhatsApp and In-app Notifications with a focus on improving engagement and retention metrics.
- Lead and guide the execution team for BAU Campaigns and Journey setups
- Coordinate with brand and tech teams to ensure flawless execution of campaigns.
- Track delivery reports and funnel metrics for each campaign and share insights.
What You Bring
Create a job alert for this search
Customer Relationship Management • mohali district, punjab, in
Related jobs
Campus Ambassador
rationalGO AI • baddi, himachal pradesh, in
Job Description – Campus Ambassador (rationalGO).Any college / university across India.Part-time (Flexible alongside academics).
GO is an AI-driven platform focused on simplifying decision-making and ...Show more
Last updated: 1 day ago • Promoted
Customer Service Representative
Real Estate Matching - Real Estate Matching24 • baddi, himachal pradesh, in
Compulsory Requirements : Minimum 3 Years Experience.Company Website : https : / / realestatematching24.We are seeking a talented and experienced Customer Service Representative to join our start up.We a...Show more
Last updated: 15 hours ago • Promoted • New!
Team Member / Ast. Manager - Material Planning
Cipla • Baddi, Himachal Pradesh, India
Accountability Cluster Major Activities / Tasks.Creation of Purchase requisition for raw materials and packing materials based on production plan available as per set guidelines and ensure material...Show more
Last updated: 3 days ago • Promoted
IMS Engineer
IBU • baddi, himachal pradesh, in
Role : QAE- 5GC IMS Voice & Messaging Engineer.QAE- 5GC IMS Voice & Messaging Engineer” is the role to manage and to work proactively to drive initiatives around the operational delivery capabilitie...Show more
Last updated: 15 hours ago • Promoted • New!
Oracle CX CRM Developer
Dautom • baddi, himachal pradesh, in
Resource would be primarily working as a technical resource handling developments in Oracle CX CRM in CLOUD environment for Freezone.
Working experience in developing custom objects in Oracle CX SAA...Show more
Last updated: 4 days ago • Promoted
Dispute Agent
Insight Global • baddi, himachal pradesh, in
Insight Global is seeking Credit Card / Mastercard Disputes SMEs to join our client's back office disputes resolution team for a large, tech-forward consumer credit card.
Our client is a prominent g...Show more
Last updated: 15 hours ago • Promoted • New!
Earn flexibly with your bike on the Uber app
Uber • Siswan, IN, IN
Driving with the Uber app is a flexible way to earn using your own bike.It gives you the freedom to choose when, where, and how often you drive — while earning on your own terms.Driving with the Ub...Show more
Last updated: 2 days ago • Promoted
Earn on your own schedule — drive your bike with the Uber app
Uber • Rupnagar, IN, IN
Driving with the Uber app is a flexible way to earn using your own bike.It gives you the freedom to choose when, where, and how often you drive — while earning on your own terms.Driving with the Ub...Show more
Last updated: 2 days ago • Promoted
Service Management Specialist
Global Business Ser. 4u • baddi, himachal pradesh, in
Implement and support Service Management (SM) processes in SAP S / 4HANA.Configure and customize S / 4 Service Management modules (Service Orders, Service Contracts, Service Billing, Resource Planning)...Show more
Last updated: 15 hours ago • Promoted • New!
Director - Financial Services Managed Services
KPMG • baddi, himachal pradesh, in
It will involve both build and run part of engagement / projects and delivering the objectives agreed with the client and onshore stakeholders.
Having sound knowledge and experience in AML compliance ...Show more
Last updated: 15 hours ago • Promoted • New!
Customer Support Agent
Turneo • baddi, himachal pradesh, in
Turneo is revolutionising how hotel groups sell experiences by providing a seamless digital platform to connect guests with in-house and third-party experiences.
We empower hotels to enhance guest s...Show more
Last updated: 15 hours ago • Promoted • New!
Program Manager
Cloud Atler • baddi, himachal pradesh, in
Immediate to 30 Days Preferred.The ideal candidate will bring strong leadership, structured program execution, and excellent stakeholder management to drive successful outcomes across cross-functio...Show more
Last updated: 15 hours ago • Promoted • New!
Customer Support Team Lead
RTLS Alliance • baddi, himachal pradesh, in
RTLS Alliance isn’t just another platform—it’s a movement to elevate the RTLS industry and connect the global ecosystem behind it.
As an early team member, you’ll be joining at a pivotal moment : .Hel...Show more
Last updated: 30+ days ago • Promoted
Want to earn in your free time? Drive with the Uber app
Uber • Nalagarh, IN, IN
Driving with the Uber app is a flexible way to earn using your own bike.It gives you the freedom to choose when, where, and how often you drive — while earning on your own terms.Driving with the Ub...Show more
Last updated: 2 days ago • Promoted
Change Management Manager
ORO Labs • baddi, himachal pradesh, in
Chennai / Bangalore / Pune(Remote with occasional travel).ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience.
Founded in 2020 by former SAP ...Show more
Last updated: 15 hours ago • Promoted • New!
AVP - Third Party Risk Management
Mashreq • baddi, himachal pradesh, in
The incumbent supports the VP – Operational Risk, Head of TPRM in directing and leading the Group-wide (including subsidiaries and international branches) strategic development and implementation o...Show more
Last updated: 15 hours ago • Promoted • New!
Mortgage Loan Processor
Slingshot Solutions • baddi, himachal pradesh, in
We are looking for a skilled Loan Processor support our Australian Mortgage Broking firm in a variety of tasks related to of loan processing, loan monitoring and loan administrative support.This is...Show more
Last updated: 15 hours ago • Promoted • New!
Oracle Fusion HCM Consultant
MPC Cloud Consulting Pvt Ltd • baddi, himachal pradesh, in
HCM Technical / Functional / Techno Functional Consultant.We are looking for a minimum of 4 years experienced Oracle Fusion.
HCM Technical / Functional / Techno Functional.Consultant with excellent communic...Show more
Last updated: 15 hours ago • Promoted • New!