Compliance Subject Matter Expert

Key accountabilities

Describe the areas the role is ultimately responsible for.

• Assign activities to the Analyst for action.
• Manage and delegate work fairly and effectively within the team
• Request and ensure that the team has access to all the required applications required for the process
• Review the work of the analyst to ensure quality is maintained and processes are followed as given in the procedure documents.
• Ensure adherence to SLAs and TATs.
• Ensure that procedure documents and training material are up-to-date and accurate.
• Timely MIS and Reporting
• Develop an in depth understanding of the technical aspects of the process
• Set objectives for direct reports, conduct regular appraisals and manage performance conversations.
• Provide direction and guidance to the team on a day to day basis
• Identify and develop leadership qualities in individuals and groom them for the next level
• Responsible for managing leaves and absenteeism in the team.
• Supports team manager and performs management duties when manager is absent or out of office

Experience and personal qualities

Describe the work experience (nature and time) and personal qualities (skills, behaviours and attitudes) that would be required from candidates.