Role : Sr. Software Engineer (Voice – Product Engineering Team)
Experience : 5 – 10 Years
Location : Hyderabad
Notice Period : Immediate – 30 Days
As a Senior Software Engineer, you will be responsible for the design, implementation, testing, maintenance, and optimization of software solutions. You will translate product requirements into working software, ensuring functionality, scalability, and high performance.
Key Responsibilities :
- Drive innovation and efficiency in Call Engine (CEN), ASR, TTS, Voice Quality, and related components.
- Solve complex problems to deliver impactful, high-quality UX solutions.
- Contribute to systems architecture, ensuring scalability and reliability.
- Collaborate cross-functionally to align feature development with business objectives.
- Identify and resolve bugs to deliver seamless user experiences.
- Actively participate in Agile team processes and best practices.
Skills & Expertise :
Solid understanding of Contact Centre technologies (Voice, IVR)Strong analytical, design, problem-solving skillsExcellent communication & collaboration skillsAdvanced programming skills with openness to learn across the stackFront-End :
JavaScript (React preferred), GraphQL, Webpack, form management tools (React-final-form)Telephony User Interface (TUI) experienceBack-End :
Microservices architecture, C#, .NET Framework, .NET CoreC++ / Rust and cross-language interoperabilityLinux, VirtualizationDatabase development with ORM tools (Entity Framework / Dapper), MSSQL preferredConcurrency, parallel programming, event-driven architectureVoIP protocols (SIP, RTP), networking protocols (TCP, UDP)Low-level programming (kernel to network space)Deployment & Cloud :
AWS services (Fargate, Kubernetes, S3, RDS, Lambda, Elastic Beanstalk)Infrastructure-as-Code (CloudFormation / Terraform)CI / CD (Buildkite, CircleCI, Jenkins)