Manager / Senior Manager – Learning & Development

About the Job :

We are looking for a passionate and dynamic experienced L&D Professional to join our team at Manipal Hospitals!

About Us :

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 38 hospitals across 19 cities with 10,500 beds, and a talented pool of over 5,600 doctors and an employee strength of over 20,000.

Role : Manager / Senior Manager – Learning & Development

Location : Bangalore

What You’ll Do :

The role holder will design & deliver behavioral & communication training programs with the aim of enhancing patient experience, service excellence, team work & leadership capabilities within the hospital.

Develop and implement a comprehensive L&D strategy aligned with business objectives, patient care standards, and industry trends.

Establish a structured learning roadmap for different employee levels, including frontline staff, support staff, and leadership teams.

Design and deliver behavioral, and leadership training programs for employees across all levels.

Implement onboarding behavioural training programs for new employees to ensure smooth integration.

Design and implement leadership development programs for departmental heads, and high-potential employees.

Facilitate executive coaching programs for emerging and existing leaders across the network

Establish training assessment metrics and conduct post-training evaluations to measure impact.

Gather feedback from participants and stakeholders to improve program effectiveness.

Analyze training ROI and business impact to ensure alignment with organizational goals.

Recommend development interventions for continuous improvement

Collaborate with hospital leadership team to drive learning initiatives.

Lead change management initiatives to promote a learning-focused organizational culture.

What We Are Looking For :

Graduation / Post-graduation in any discipline

Minimum 12 years of experience in a service-related industry (Aviation and Hotels preferred); contributed to or managed the end to end Learning and Development Function

What We Offer :

Competitive salary and benefits package

Opportunities for professional development and career growth

A collaborative and inclusive work environment

How to Apply :

Ready to make your mark with us? Apply now by sending your resume to

Oindrila.mukherjee@manipalhospitals.com