Investigations Manager

Client Name : NIVA BUPA

Hiring By : Phoenix Assurance Pvt Limited

Background of the Company : We are the most preferred partner for majority of private insurance companies in major parts of India in relation to claim verification and investigation.

Job Location : Noida, Delhi

Eligibility : Bachelor's degree in a relevant field (e.g., BDS, BHMS, BAMS, BPT) [03 Vacancy]

Experience Reuired : 1 or 2 Years exp in Insurance Industry (MANDATORY)

Job Role & Requirements :

• Draft comprehensive claim investigation reports based on collected evidence

and investigator findings

• Review and edit reports submitted by claim investigators for accuracy,

clarity, and completeness

• Ensure all reports meet company standards and legal requirements
• Develop and implement quality control procedures for the report drafting

process

• Conduct regular audits of claim investigation reports to maintain high-quality

standards

• Identify areas for improvement in the report drafting process and implement

corrective actions

• Strong attention to detail and excellent analytical skills
• Proficient in medical terminology, disease classification, and understanding

of line of treatment

• Excellent command over English (both written and verbal)
• Advanced knowledge of computer applications, MS Office, and email

communication

• Experience in quality control or quality assurance in the insurance industry is

preferred

Job timings : 10 : 00 AM to 6 : 30 PM [Monday to Saturday]

Leave / Holiday : One Week Off, One Paid Leave Per Month

Salary : Upto 55 K (as per experience & Completion of target basis)

Joining : Immediate

Candidate must be flexible with the shift timings

Contact Team :

Pooja HR Executive- 9142955670