Quality Assurance Manager

Role Purpose :

To ensure consistent product quality through effective audits, automation, supplier management, skill enhancement, and production support — driving continuous improvement across QA and Production.

Key Result Areas & KPIs

✅ Contract Manufacturers :

Audit contract manufacturers periodically to ensure 100% SOP adherence as per the agreed schedule and timeline.

✅ Digitization & Automation :

Implement 100% automation as per plan and roll out new Style Tech Packs software.

✅ Skill Enhancement :

Achieve 100% as per the Skill Development Plan for QA team members.

✅ Supplier Dashboard & Cost-Quality Balance :

Achieve 100% supplier scoring for RM, Trims, and Garment Contractors, with a 10% reduction in QA-related rejection costs.

✅ Cultural Integration :

Conduct 1 monthly cultural and workshop session to strengthen the QA team’s collaboration.

✅ Production Support :

Reduce line stoppages by 50% through improved QA coordination.

✅ Supplier Performance :

Reduce planned production quantity shortages by 10%.

✅ NPD Readiness :

Achieve a minimum of 90% alignment between plan and launch.

✅ Market Feedback & Trends :

Submit quarterly reports on existing products and emerging trends for better business alignment.