General Manager Operations

Company Description

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Role Description

This is a full-time, on-site role for a General Manager of Operations located in Igatpuri. As the General Manager, you will oversee the day-to-day operations of the newly opened 4-star resort, ensuring seamless management of all departments. Responsibilities include managing operations efficiency, establishing and maintaining high standards of customer service, supervising and motivating team members, creating and adhering to budgets, and ensuring overall guest satisfaction while adhering to quality benchmarks. Additionally, the role involves collaborating with senior management to achieve business goals and implementing strategies to drive profitability and operational excellence.

Qualifications

Expertise in General Management and Operations Management to oversee resort activities and improve operational efficiencies

Proficiency in managing Customer Service and ensuring high-quality guest experiences

Strong skills in Team Management to lead, train, and motivate staff effectively

Experience with Budgeting, including creating and managing financial plans

Excellent problem-solving, decision-making, and organizational abilities

Proven experience in hospitality or resort management with a track record of operational success

Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced certifications or degrees are a plus