About The Company
A leading fintech infrastructure provider powering mission-critical foreign exchange trading systems for some of the largest financial institutions globally. Headquartered in the US, it operates across four international data centers and is known for high performance and reliability in distributed computing systems.
Key Responsibilities
- 24x7 System Monitoring : Actively monitor stability and performance of mission-critical trading platforms across 4 global data centers
- Production Support : Provide monitoring and support for hosted applications on Linux and Windows systems
- Incident Management : Problem determination, workaround resolution, root cause analysis, and major incident management
- Systems Maintenance : Installing, upgrading, and maintaining Linux and Windows system software
- Troubleshooting : Detect and resolve software, hardware issues in high-pressure, fast-paced trading environment
- SLA Management : Ensure standards and response times are met with proper escalation procedures
- Automation : Automate existing operating procedures and apply application-specific updates
- Cross-team Collaboration : Interface with engineering teams to coordinate resolution activities
What We Are Looking For
Computer Science related Bachelor`s Degree or equivalent experience.5+ years of equivalent experience, including experience with Linux systems administration, networking and database technologiesExperience of working with private cloud infrastructure supporting high transaction volume and low latency. Experience with Fintech companies will be added advantageMust have a good understanding of distributed computing and solid understanding of networking and UNIX system conceptsPrevious experience dealing with support cases or requests via e-mail, telephone, ticketing system.Working knowledge of at least one of the following scripting languages is also preferred - Perl, Python, Shell, JavaScriptWorking knowledge with SSL certificates installation and management is requiredUnderstanding of Dockers or containers is desirable.Experience administering and deploying development CI / CD tools such as, Jenkins requiredUnderstanding of Configuration Management and Deployment tools like salt, Puppet will be an added advantageUnderstanding of change and release management.Basic knowledge of networking principles including routing, subnets, TCP, IP, VLANs, multicast and UDP.Must possess excellent written and verbal communication skills and be able to interact effectively and professionally with customers and engineers throughout the worldAn addiction to working in a super-fast-paced environment and resolving multiple interrupt-driven priorities simultaneously is a mustPerks & Benefits
Highly competitive salary based on experience.Remote-first flexibility with global collaboration exposure.Work with cutting-edge infrastructure technologies and mission-critical systems.Fast-paced growth environment with learning opportunities across DevOps, SRE, and trading infrastructure.Location Requirement
Bangalore, India - Full-time onsite position
24x7 support structure - shift work may be required to support global trading operations
Want to work at the intersection of global finance and technology with a fast-paced, high-responsibility team Apply now!!
Skills Required
Networking, Database Technologies