Renewal Specialist

Arcserve is looking for an experienced SaaS Renewals Specialist for the NAM region, based out of our Bangalore office.

As a SaaS Renewals Specialist, you will own and manage a renewal book of business for existing customers across the NAM region. You will be primarily responsible for ensuring successful and on-time renewals.

The ideal candidate should have prior experience in at least one of the following areas : Account Management, Renewals Management, Channel Management, or Customer Success. Additionally, the candidate should have excellent communication skills and experience coordinating with cross-functional teams such as Sales, Renewal Operations, Channel Teams, Finance, and others.

What You’ll Do :

• Meet quarter-over-quarter renewal quotas and ACV plans.
• Review, validate, and provide accurate renewal quotes to distributors 90 days in advance of the contract renewal date.
• Negotiate and drive incremental standard uplift on renewals.
• Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Sales Engineering team to help in mitigating any potential renewal risk.
• Coordinate renewal activities with assigned Sales, Partners, and Distributors; develop a successful working relationship based on geographic alignment.
• Proactively manage your individual forecast for CQ +1, updating renewal opportunity stage progression in CRM.
• Conduct periodic pipeline review and forecast meetings with Distributors and Partners.
• Stay up-to-date with Product Training / Certifications and Company Updates.

Who You Are :

Experience with Salesforce CRM is preferred but not mandatory.

Share CV and details :

Renewal exp :

Curr CTC :

Exp CTC :

Notice :

Fine with 9pm-6am shift :