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15h Left! Visa Counsellor
Visa RootsKochi, Kerala, India30+ days ago
Job descriptionMinimum 2 years’ experience in visa counselling, immigration, or related customer service. Strong knowledge of visa processes and documentation. Excellent communication, interpersonal, and organisational skills. Proficient in MS Office; able to multitask and work independently. Competitive salary & benefits Positive, supportive work environment Medical insurance, paid leave & flexible schedules Professional development opportunities Career growth & staff accommodation for outstation employees
About Visa Roots :
Visa Roots is a leading visa travel management company in Cochin, offering comprehensive visa services to individuals, families, and corporates. Our experienced team ensures a smooth and hassle-free visa application experience.
Role Summary :
We are seeking proactive and client-focused Visa Counsellors to guide clients through the end-to-end visa process—from consultation to document submission—providing accurate advice and timely updates.
Key Responsibilities :
- Counsel clients on visa types, eligibility, and documentation.
- Assist with application forms and submission.
- Stay updated on immigration rules and regulations.
- Communicate with clients professionally via calls, emails, and in person.
- Review documents for accuracy and compliance.
- Coordinate with embassies / consulates as required.
- Maintain records and follow up on application status.
- Escalate complex cases when necessary.
Requirements :
What We Offer :
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Visa Counsellor • Kochi, Kerala, India
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