Assoc Manager Payroll Tax Delivery

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

Shift Timings – 6.30pm IST – 3.30am IST

About The Position

As the Associate Manager, Payroll Tax Delivery, you will lead a global team responsible for ensuring payroll tax accuracy and compliance for our customers. You will set strategic direction, enhance operational efficiency, and drive high customer satisfaction by ensuring taxes are audited, balanced, and reported correctly. This role requires a strong leadership mindset, the ability to collaborate cross-functionally, and a passion for both team development and process improvement.

Shift Timings – 6.30pm IST – 3.30am IST

What You'll Get To Do

• Building an engaged, high-performing team that delivers exceptional payroll tax services
• Ensuring compliance with federal, state, and local tax regulations for our customers
• Driving operational excellence by streamlining processes and leveraging data-driven insights
• Fostering customer success, ensuring high Net Promoter Scores (NPS) and creating 'raving fans' of our services
• Collaborating with internal partners to enhance efficiencies and improve tax service delivery

Skills And Experience We Value

What Would Make You Really Stand Out

What's In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here : https : / / www.dayforce.com / be-aware-of-recruiting-fraud

Skills Required

Team Development, Process Optimization, Customer Focus, Performance Monitoring