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▷ 15h Left : Consultant

▷ 15h Left : Consultant

InfosysBengaluru, Karnataka, India
4 days ago
Job description

1. Job Brief :

Detailed Job Description :

Exchange Server & Exchange Online Management

  • Administer and maintain Exchange Server 2019 and hybrid Exchange Online environments.
  • Perform mailbox migrations, patching, and upgrades.
  • Monitor and troubleshoot mail flow, transport rules, and connectors.

Email Security & Protection

  • Configure and manage Proofpoint Email Protection including spam filtering, encryption, and threat detection.
  • Implement and maintain email hygiene policies and secure gateway configurations.
  • Collaborate with security teams to respond to phishing and malware incidents.

    • Mail Flow Optimization

  • Analyze and optimize mail routing and delivery performance.
  • Manage DNS records (MX, SPF, DKIM, DMARC) for email authentication.
  • Ensure redundancy and failover mechanisms are in place and tested.

    • Monitoring & Troubleshooting

  • Use tools like Exchange Admin Center, PowerShell, and Proofpoint dashboards for proactive monitoring.
  • Resolve issues related to mail delivery, mailbox access, and performance.
  • Maintain documentation of configurations, procedures, and incident resolutions.

    • Collaboration & Support

  • Work closely with internal teams and external vendors to support messaging infrastructure.
  • Provide Tier 2 / 3 support for email-related incidents and service requests.
  • Participate in audits and compliance reviews related to messaging systems.

    • Required Qualifications :

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 5+ years of experience in enterprise messaging systems.
  • Strong expertise in :

    • Microsoft Exchange Server 2019

    Exchange Online (Microsoft 365)

    Proofpoint Email Protection

    PowerShell scripting for Exchange administration

  • Familiarity with hybrid Exchange deployments and mail flow troubleshooting.
  • Understanding of email authentication protocols (SPF, DKIM, DMARC).

    • Required Soft Skills :

  • Analytical Thinking – Ability to diagnose complex messaging issues and implement effective solutions.
  • Communication – Clear and professional communication with technical and non-technical stakeholders.
  • Attention to Detail – Precision in managing configurations, logs, and security settings.
  • Team Collaboration – Comfortable working in cross-functional teams and sharing knowledge.
  • Adaptability – Ability to respond to evolving threats and changing infrastructure needs.
  • Customer Service Orientation – Focused on delivering reliable and secure email services to end users.

    • 1. Key responsiblities

  • Manage and maintain on-premises Exchange 2019 / SE servers, Hybrid, M365 EXO, Proofpoint Email Protection.
  • Configure and manage email security solutions like Proofpoint email protection / SER (secure email relay) and ensure the policies / rules are reviewed periodically.
  • Knowledge in ITIL process. Use ServiceNow for ticketing and incident / Service request / Change management.

    • ________________________________________

    Educational Qualification

    Bachelor’s in computer related or management or finance related disciple

    Experience

    Minimum 6+ years’ experience

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    Consultant • Bengaluru, Karnataka, India