Area Director of Operations

Position : General Manager & Area Head of Operations

Company : Leading Domestic Hotel Brand

Location : Picturesque Well Known Holiday Destination

About the Company :

We are hiring on behalf of our Client, a prominent Domestic Hotel Brand that holds a substantial presence in the Leisure segment across India. With over 50 properties in its portfolio, including Owned and Managed Properties in prime destinations, they are committed to offering unforgettable experiences to their guests while fostering a rewarding work environment for their employees.

Job Description :

The GM & Area Head of Operations will be based at a Flagship property and will be responsible for overseeing and managing all aspects of the Cluster operations for 4 Hotels . This includes leadership, strategic planning, financial performance, and ensuring that the Hotel Cluster meets or exceeds its goals and objectives. The ideal candidate will have a strong background in Resort Operations (with Rooms background), Ownership Management, exceptional leadership skills and a proven track record of achieving and exceeding targets.

Key Responsibilities :

Participates in the development and implementation of business strategies for the Hotels which are aligned with the Company’s overall mission, vision and values :

• Leads in the development of the Cluster’s business strategies.
• Develops and implements strategies for Hotel operations that support achievement of goals.
• Monitors status regularly and adjusts strategies as appropriate.
• Develops the annual budget in conjunction with the Senior Leadership Team.
• Participates in the development of the annual marketing, sales and yield management plans and strategies.
• Continually improve resort operations and adheres to the resort brand standards.

Maximizes profitability and revenue by directing the Cluster Operations (including Rooms and food & beverage)

Develops and implements strategies and practices which support employee engagement :

Creates ultimate guest satisfaction by providing the experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver seamless service and teamwork.

Adheres to Hotel policies and procedures

REQUIREMENTS

Qualifications and Experience :