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▷ (Only 24h Left) Execution Team Manager - Vanan Online Services

▷ (Only 24h Left) Execution Team Manager - Vanan Online Services

Vanan Services Inc.Coimbatore, Tamil Nadu, India
7 hours ago
Job description

Job Title : Project Delivery & Vendor Relations Manager (Remote – India)

Location : Remote – Anywhere in India

Experience Required : 5–7 years (Minimum 2 years in team leadership / management)

Salary : ₹45,000 / month starting, with minor flexibility based on skills & experience

Job Type : Full-time, Remote

About the Role

We are Vanan Online Services, Inc., a global leader in transcription, translation, captioning,

and related services. We’re looking for an experienced Project Delivery & Vendor

Relations Manager to lead our vendor operations, manage project execution, and ensure the

highest standards of quality and customer satisfaction.

This is a remote position open to candidates across India who are skilled in managing

people, processes, and partnerships across global time zones.

What You’ll Do

Vendor & Resource Management

  • Manage and maintain relationships with vendors worldwide.
  • Hire and onboard new vendors / resources to meet service demand.
  • Keep vendor availability aligned with incoming project requirements.
  • Negotiate and control vendor costs within budget.
  • Evaluate the quality of work delivered by vendors to ensure we only work with

the best for top-quality output.

Team & Project Operations

  • Lead the production / project coordination team to ensure smooth and timely project

    • delivery.

  • Monitor performance, provide coaching, and give constructive feedback.
  • Handle performance appraisals and manage attrition.
  • Coordinate with clients (including US-based) to understand requirements and give

    • updates.

  • Manage escalations and resolve them promptly.

    • Quality Management

  • Oversee Quality Issues (QI) and Request-for-Changes (RFC) to prevent customer

    • dissatisfaction or refunds.

  • Identify recurring issues and implement solutions.

    • Research & Process Improvement

  • Keep track of industry trends and client needs.
  • Suggest process improvements to increase efficiency, quality, and client satisfaction.

    • What We’re Looking For

  • 5–7 years of relevant experience with at least 2 years in team management.
  • Excellent written and verbal communication skills.
  • Proven success in vendor management, vendor hiring, and project coordination.
  • Strong background in quality management and performance evaluation.
  • Client-facing skills to handle escalations professionally.
  • Experience with remote collaboration tools (Microsoft Teams, Google Meet, CRMs).

    • Bonus Points For

  • Experience in service-based industries like translation, transcription, or BPO / KPO.
  • International client handling experience.
  • Budget and cost control expertise.

    • Important Note on Experience

    This role is ideal for candidates with 5–7 years of relevant experience. While we

    appreciate experienced professionals, those with 10+ years and significantly higher salary

    expectations may find this role’s scope and budget less suitable.

    HR Contact Details : Shirly - 9176466866

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    Only 24H Left Manager • Coimbatore, Tamil Nadu, India