Project Manager(Global) - Sister City(Smart City) Initiatives

Location : Remote (US / EU time-zone overlap preferred)

Employment Type : Full-Time

Reports To : President

About Knowledge Networks

Knowledge Networks (KN) builds communities and programs at the intersection of responsible AI governance and enterprise AI adoption. We convene policymakers, executives, and innovators to share best practices and accelerate real-world impact through partnerships, pilots, and publishable outcomes.

Role Summary

We’re seeking a hands-on Program Manager to deliver multi-stakeholder best-practices programs across public-sector and enterprise partners. This is an outcomes-driven role focused on coordination, execution, and measurable results—without reliance on any single named initiative. You will orchestrate partners, experts, and internal KN teams to launch pilots, publish case studies, and hit adoption and revenue targets.

What You’ll Do

Program Delivery : Own the master plan, dependencies, and KPI dashboard; run ceremonies (kickoffs, stand-ups, retros) and keep workstreams on time and on budget.

Stakeholder Management : Act as primary POC for 10–15 external partners (public and private sector); drive agendas, decisions, and action items with crisp follow-through.

Pilots & Case Studies : Scope lightweight proofs-of-concept with partners; define success criteria; convert results into repeatable playbooks and public-ready artifacts.

Content & Repository : Coordinate creation of playbooks, policy templates, training materials, and benchmark scorecards with KN research and comms teams.

Budget & Contracts : Track revenue / costs by workstream; manage SOWs / POs; ensure invoicing and collections align to milestones.

Quality & Compliance : Enforce ethics / privacy reviews, accessibility checks, and brand / neutrality guidelines; document approvals and retain evidence.

Events & Convenings : Coordinate agendas, hosted-buyer matchmaking, and VIP logistics for virtual and in-person sessions; ensure smooth run-of-show.

Data & Reporting : Maintain readiness data, pilot outcomes, and sponsor benefits delivered; publish weekly updates and monthly executive readouts.

Tooling & Processes : Administer CRM and project tools; improve runbooks, checklists, and templates for scale.

Core Competencies (What you’re great at)

Program / Project Execution : Turning ambiguous goals into clear backlogs, timelines, and measurable outcomes.

Stakeholder Facilitation : Running productive meetings, driving decisions, and managing complex cross-org dynamics.

Pilot Design & Delivery : Translating ideas into tractable pilots with clear success criteria and credible reporting.

Structured Communication : Executive-ready briefs, clear status notes, simple dashboards, persuasive narratives.

Operational Rigor : Checklists, SLAs, risk / issue logs, and change control to keep programs on track.

Data Hygiene : CRM discipline, UTM usage, and KPI definitions that withstand scrutiny.

Qualifications

3–5 years in program / project management for public sector, civic tech, smart city, enterprise partnerships, consulting, or equivalent experience.

Proven delivery of multi-stakeholder programs (government + corporate + nonprofit).

Experience with events, training / curriculum, or consulting sprints is a plus.

Excellent written / oral communication; vendor and contract management experience.

Comfort with KPI / OKR dashboards and lightweight research workflows.

Willingness to travel (~20–30%).

Tools

Zoho (or equivalent CRM), Google Workspace, project trackers (Sheets / Docs), and basic BI (Looker Studio / Tableau).

Success Metrics (first 6–12 months)

On-time delivery of priority workstreams with green status on scope / schedule / budget.

2–5 pilots launched with documented results and 2+ publishable case studies.

≥85% partner satisfaction and renewal / expansion conversations opened on schedule.

Accurate dashboards and executive updates on cadence (weekly summaries, monthly KPIs).

Reporting & Logistics

Reports to : President

Location : Remote

Compensation : Competitive; commensurate with experience