Infrastructure Engineer

Infrastructure Engineer – HPE, DELL, Nutanix and IBM Hardware, apple / mac / Storage

Job Summary :

We are seeking a highly skilled, near expert-level Infrastructure Engineer to join our Managed Service Provider (MSP) support team. The ideal candidate will be responsible for the design, deployment, management, and troubleshooting of physical server infrastructure—primarily Dell and HPE servers—across multiple customer environments. The role also requires deep expertise in storage solutions from various vendors, hybrid Active Directory environments, and strong experience with cloud integration.

Key Responsibilities :

• Design, implement, and maintain physical server environments (Dell and HPE) for MSP customers.
• Perform installation, configuration, and ongoing management of enterprise storage solutions from multiple vendors (e.g., Dell EMC, HPE, NetApp, Pure Storage, etc.).
• Manage, troubleshoot, and optimize hybrid Active Directory environments (on-premises and Azure AD synchronization).
• Lead hardware refreshes, server migrations, and data center projects as required by customer engagements.
• Provide advanced troubleshooting and root cause analysis for server, storage, and directory services issues.
• Ensure the security, stability, and optimal performance of the infrastructure.
• Create and maintain documentation for infrastructure designs, configurations, and standard operating procedures.
• Collaborate with cloud engineers to ensure seamless integration of on-premises infrastructure with cloud platforms (Azure, AWS, etc.).
• Work directly with customer stakeholders to gather requirements, deliver solutions, and provide technical leadership.
• Participate in an on-call rotation and provide escalation support for critical incidents.

Required Skills & Experience :

Preferred Qualifications :

Key Competencies :

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