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Head of Quality Assurance

Head of Quality Assurance

SAN Automotive IndustriesKolkata, IN
1 day ago
Job description

About SAN Automotive

SAN Automotive is a leading precision sheet metal manufacturer in India, delivering high-precision components to OEMs and Tier-1 clients, including Maruti Suzuki, Honda, Mahindra Defence, Caparo, JCB, Blue Star, Mitsuba, Escorts, and Kubota .

Our facilities are ISO 9001 / IATF 16949-certified , equipped with advanced press lines, welding, CNC fabrication, surface treatment, and assembly capabilities. SAN Automotive is committed to operational excellence, zero-defect quality, and timely delivery for both domestic and global customers.

Role Overview

We are seeking a seasoned Quality Head to lead and strengthen our quality function across all operations. This is a strategic leadership role , responsible for implementing world-class quality standards , managing audits, driving continuous improvement, handling customer complaints, and mentoring a high-performing QA team.

The ideal candidate will bring deep expertise in automotive sheet metal processes, precision components, and assembly operations , with hands-on experience in quality systems, audits, compliance, and defect prevention .

Key Responsibilities

1. Quality Management System (QMS)

  • Plan, implement, and sustain IATF 16949 : 2016 / ISO 9001 quality systems across all departments.
  • Develop, maintain, and audit quality manuals, SOPs, control plans, PFMEAs, and inspection standards .
  • Ensure all process flows, measurement systems, and documentation meet OEM and regulatory standards.

2. Inspection & Compliance

  • Oversee incoming, in-process, and final inspections , ensuring accuracy, traceability, and compliance .
  • Ensure calibration of all instruments and compliance with laboratory standards and testing protocols.
  • Introduce advanced inspection methods such as CMM, 3D scanning, and statistical process control (SPC).
  • 3. Audit & Certification Management

  • Lead internal, customer, and third-party audits .
  • Ensure audit readiness and timely closure of NCRs, CAPAs, and audit findings .
  • Manage IATF / ISO recertification projects , process gap analysis, and system improvements.
  • 4. Customer Quality & Complaint Handling

  • Lead customer complaint resolution , performing structured root cause analysis and driving corrective and preventive actions.
  • Ensure effective communication with OEMs and Tier-1 clients , providing quality updates and reports.
  • Implement systematic tracking of warranty, rework, and field failure data to improve product reliability.
  • 5. Continuous Improvement & Process Excellence

  • Drive Kaizen, 5S, Poka-Yoke, Lean Manufacturing, and Six Sigma initiatives to reduce defects, waste, and rework.
  • Analyze internal rejection trends, scrap, and defect patterns to implement corrective measures.
  • Identify skill gaps and conduct on-the-job training (OJT) for the quality team.
  • 6. Supplier & Material Quality

  • Collaborate with procurement & vendor development teams to ensure material and supplier quality.
  • Conduct supplier audits, capability assessments, PPAP, APQP, and process verification .
  • Ensure incoming material compliance with specifications , including hardness, metallurgy, coatings, and dimensional accuracy.
  • 7. Reporting & Strategic Initiatives

  • Prepare and present quality performance dashboards, defect trend reports, and KPIs to senior management.
  • Lead cross-functional quality projects and strategic improvement initiatives.
  • Implement cost-of-quality reduction programs , minimizing rework, scrap, and warranty claims.
  • Desired Candidate Profile

  • Education : Degree / Diploma in Mechanical, Production, or Metallurgy from a recognized institution.
  • Experience : 20+ years in quality assurance / control in automotive sheet metal manufacturing .
  • Proven track record of leading large QA teams , managing audits, and interacting with OEMs / Tier-1 clients.
  • Deep expertise in pressing, fabrication, welding, plating, assembly, and inspection of automotive components .
  • Key Skills

  • Technical : IATF 16949, ISO 9001, SPC, PPAP, APQP, FMEA, CAPA, root cause analysis, CMM, inspection & calibration, sheet metal fabrication, welding, assembly.
  • Leadership : Team management, mentoring, cross-functional collaboration, continuous improvement, problem-solving.
  • Soft Skills : Strategic thinking, analytical mindset, stakeholder management, communication, process orientation.
  • Why Join SAN Automotive?

  • Lead a high-impact quality function in a leading automotive sheet metal manufacturer.
  • Opportunity to drive global-quality standards and process excellence .
  • Work with top-tier OEMs and Tier-1 suppliers , delivering high-precision, zero-defect products.
  • High visibility and strategic responsibility in shaping the future of the company’s quality operations .
  • How to Apply

    Email : hr2_san@sanautomotive.com

    Phone : +91 95600 59846 (Ms. Sakshi Gupta – HR)

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    Quality Assurance • Kolkata, IN

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