Head of Operations

Base Location

Hyderabad

Educational Qualification

: Bachelor’s degree in operations management,Supply Chain, or related field (Master’s preferred).

Role Description :

Operational Management :

Oversee the end-to-end operations of the Co-Pack Unit, ensuring smooth workflow, adherence to timelines, and alignment with production goals.

Production Efficiency :

Monitor and optimize production processes to improve efficiency, reduce costs, and meet output targets.

Quality Assurance :

Ensure that all production meets Crax’s quality standards, always adhering to regulatory and safety guidelines.

Vendor & Supplier Coordination :

Work closely with co-pack vendors, managing contracts, performance, and timely delivery of products. Maintain strong relationships with suppliers for raw materials and packaging needs.

Inventory & Resource Management :

Oversee inventory levels of raw materials, packaging supplies, and finished goods, ensuring availability for uninterrupted production while managing costs effectively.

Logistics management :

collaborate with 3PL provider to optimize routes, reduce costs & improve delivery times.

Process Improvement :

Identify and implement continuous improvement initiatives in production and operational workflows to enhance productivity and efficiency.

Health, Safety, and Compliance :

Ensure all operations comply with local laws, safety regulations, and internal company policies. Implement safety protocols and promote a safe working environment.

Reporting & Analysis :

Generate reports on production performance, efficiency metrics, cost analysis, and present insights to senior management for strategic decision-making Skills.

Competencies required :

Functional Competence

Strong understanding of

co-packing processes

and vendor management.

Excellent leadership, communication, and team management skills.

Proficiency in

ERP systems

and production management tools.

Ability to analyze data and drive process improvements.

Strong problem-solving abilities and a hands-on approach to operational challenges.

Behavioral Competence

Bias for action / entrepreneurial

Ownership / outcome orientation

Planning & Organizing

Influencing Leadership / strong communication

Collaborative.