Client Servicing Executive

Job Title : Client Servicing Executive

Location : Mumbai, Maharashtra (Full-Time, On-Site)

Company : Koffeetech Communication

Industry : Digital Marketing & Advertising

Experience : 1–3 years

Employment Type : Full-time

About Koffeetech Communication

Koffeetech Communication is a full-service digital marketing agency focused on delivering impactful strategies, innovative campaigns, and powerful brand stories. With a passion for creativity and results, we work with a wide range of clients to elevate their digital presence and drive growth.

Role Overview

We’re looking for a proactive and enthusiastic Client Servicing Executive to join our growing team in Mumbai. In this role, you’ll act as a key liaison between clients and our internal teams, ensuring timely delivery of high-quality digital marketing solutions that exceed client expectations.

Key Responsibilities

• Serve as the primary point of contact for clients, building strong relationships and ensuring clear communication.
• Understand client objectives and translate them into actionable briefs for internal teams.
• Coordinate with creative, content, and digital teams to ensure timely and effective execution of campaigns.
• Manage project timelines, budgets, and deliverables.
• Prepare presentations, proposals, and reports as needed.
• Identify opportunities to grow accounts and upsell services.
• Resolve client issues with a solution-oriented mindset.

Requirements

What You’ll Get