Executive - Client Servicing (Events Industry Experience is Mandatory)

Key Responsibilities :

1. Client servicing :

Act as the main point of contact between the client and the internal teams.

Regularly update clients on project progress, changes, and deliverables.

Attend client briefs and meetings to gather detailed event requirements.

Work closely with clients to conceptualize and finalize event ideas based on objectives and budget.

Collect feedback from clients and share internally for process improvement.

2. Event execution & Operations :

Translate client briefs into actionable event plans with clear objectives, timelines, and deliverables.

Working closely with ideation, creative, and production teams.

Create and manage event checklists, timelines, and action trackers to ensure smooth execution.  Oversee the overall production quality of the event.

Coordinate with all stakeholders (vendors, emcees, artists, internal teams) to ensure the event runs smoothly.

3. Project Planning :

Preparing detailed project plans, including activities, timelines, and required resources.

Assist in venue recce and logistics planning (site layout, flow of activities, entry / exit plans, parking, etc.).

Ensure all permits, insurance, and documentation are secured ahead of the event.

Ensure timely delivery of event reports, analytics, and post-event documentation.

Required Qualification, Experience & skills :

2-3 years of experience in Client Servicing in the Events or BTL industry

Graduation in any stream (a must) & Post graduation in Marketing / Mass Media / Advertising / Event Management (preferred)  Good Communication skills

Strong relationship & connect with marketing professionals / brand managers / decision makers among the corporate & agencies.

Understanding of brands & their needs to connect with consumers / target audience

Fair knowledge on event set ups.

Proficiency with Microsoft Office, including Excel and PowerPoint is a must.

Passion for the events and entertainment industry is a plus point.

Experience in crafting narratives and engaging clients and agencies in long range strategic partnerships. What do we offer?

Opportunity to work on diverse projects while being part of the growth story

Creative, diverse, nurturing & entrepreneurial work environment

Competitive salary with flexi structure

Flexi & Hybrid working & time off policy including flexi work from anywhere

Comprehensive & gender-neutral parental leave including leave for adoption & Surrogacy

Childcare support – Compressed working hours & creche allowance

Family cover for Medical Insurance including same gender partner cover

Preventive health check ups

Gender neutral anti-harassment policy

Access to Mental wellness programs & counselling

Exposure to attending events & concerts