Account Manager - Client Servicing

Account Manager

Job Description

Min 4+ years of experience into Digital Advertising Agencies. Having strong exposure into Media, SEO, Tech, Design Services.

Expectations :

To drive innovation and be the uniting factor for the clients and their goals across services

Description :

The purpose of this role is to support the VP - Business Transformation in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.

Responsibilities :

• Spearheading the brand strategy, client communication and collaboration between Web, SEO, Content and Direct Marketing teams
• Define, maintain, and evolve the overall brand strategies ensuring timely execution and delivery backed up with regular insights, analysis, and reports
• Ability to consistently meet or exceed revenue goals or targets alongside setting up a list of KPIs to track for each client
• Time to time recommend, design and implement new projects to improve clients digital footprint
• Solid knowledge of new industry as well as digital technology trends
• Ability to make decisions based on clear priorities and driving value through innovation with better and different ways of working
• Effectively navigate through ambiguity and complexities related to client management and build a strong, long-lasting customer relationship
• Ability to partner collaboratively with other functional areas within the company, maintaining updated knowledge of company products and services and upselling them time to time
• Passion for technology as an enabler for customer and company growth
• Effectively lead and motivate the internal Web, SEO, Content and G&A teams as well as managers to deliver the best quality of work and #CreateASchbang
• Strong troubleshooting and problem solving skills with a 'can do' attitude while collaborating with internal departments to facilitate client need fulfilment

Skills required :