TechOps-DE-CloudOps AMS-Cloud DevOps Engineer-Senior

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

We are looking for a skilled Cloud DevOps Engineer with expertise in both AWS and Azure platforms. This role is responsible for end-to-end DevOps support, infrastructure automation, CI / CD pipeline troubleshooting, and incident resolution across cloud environments. The role will handle escalations, lead root cause analysis, and collaborate with engineering and infrastructure teams to deliver high-availability services. You will also contribute to enhancing runbooks, SOPs, and mentoring junior engineers

Your Key Responsibilities

• Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure.
• Provide troubleshooting support for CI / CD pipeline issues, infrastructure provisioning, and automation failures.
• Support containerized application environments using Kubernetes (EKS / AKS), Docker, and Helm.
• Create and refine SOPs, automation scripts, and runbooks for efficient issue handling.
• Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions.
• Handle access management, IAM policies, VNet / VPC setup, security group configurations, and load balancers.
• Monitor and analyze logs using AWS CloudWatch, Azure Monitor, and other tools to ensure system health.
• Collaborate with engineering, cloud platform, and security teams to maintain stable and secure environments.
• Mentor junior team members and contribute to continuous process improvements.

Skills And Attributes For Success

To qualify for the role, you must have

Technologies and Tools

Must haves

Good to have

What We Look For

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Skills Required

Servicenow, Bash, AWS CloudWatch, Docker, Ansible, Azure, Helm, Python, Kubernetes, Aws