Job Description : We are seeking a dynamic and enthusiastic Ground Staff Executive to join our team at Viswamitempowersolution in Chandigarh, Punjab, India. As a Ground Staff Executive, you will play a crucial role in ensuring the smooth operation of our company's ground operations. This is a full-time position with a competitive salary and benefits package. Key Responsibilities : - Greet and assist passengers at the check-in counter, ensuring a positive and professional customer experience - Handle ticketing, reservations, and other administrative tasks efficiently and accurately - Coordinate with other departments to ensure timely and efficient boarding of passengers - Assist passengers with special needs and provide support to unaccompanied minors - Handle and resolve customer complaints and concerns in a timely and professional manner - Conduct security checks and ensure compliance with safety regulations - Handle baggage and cargo loading and unloading, as well as other ground handling duties as needed - Maintain a clean and organized work environment, adhering to all company policies and procedures - Communicate effectively with team members and other departments to ensure smooth and efficient operations - Continuously update knowledge of company policies, procedures, and regulations to ensure compliance and provide accurate information to passengers. Qualifications : - High school diploma or equivalent; additional education or training is a plus - Excellent communication and customer service skills - Ability to work in a fast-paced and dynamic environment - Strong organizational and multitasking abilities - Knowledge of basic computer applications and ticketing systems - Willingness to work flexible hours, including weekends and holidays - Physically fit and able to lift up to 50 lbs. If you are a self-motivated individual with a passion for customer service and a desire to work in the aviation industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. Join our team at Viswamitempowersolution and be a part of our success story.
Ground Staff Executive • Chandigarh, Punjab, India