Director of Software Engineering [T500-18184]

Key Responsibilities

Lead multiple teams responsible for software products with company-wide impacts and outcomes, in partnership with key stakeholders

Provide strategic direction for the team and associated product area, ensuring alignment with organizational and portfolio goals

Coach and develop managers, senior managers, and associate directors on their team who are themselves responsible for their teams and outcomes

Ensure the quality and integrity of the SDLC for their teams and identify opportunities for improvement in how the teams work, through usage of recommended tools and practices

Conduct 1 : 1s with their direct reports, and skip-level discussions for team members to assess team health, promote cohesion and camaraderie, and identify and solve issues across the organization

Work with product teams to broadly prioritize and scope work

Ability to triage and manage complex, high-pressure production issues

Contribute to architecture by asking the right questions to ensure architecture matches business needs for the area

Demonstrate a test / learn / iterate mindset, emphasizing progress over perfection

Can connect the larger organization strategic goals directly to their team's tactical goals and can effectively communicate that to their teams

Requirements

15+ years of relevant experience with a bachelor’s degree OR equivalent relevant professional experience. Including :

6+ years of experience managing and leading engineering teams and managing managers

2+ years of experience leading projects using React Native, React JS, Node.js and related frameworks

2+ years of leading teams using agile engineering and planning practices such as TDD, CI / CD, Kanban

3+ years of experience with designing, building and maintaining high traffic, mission critical systems

2+ years of system design using edge caching such as Akamai, GraphQL and caching strategies

Preferred

Experience working in an omni-channel retail environment

1+ years with any of the following :

Integrating front end and middle tier components with an ML or LLM system

Building personalization experiences

Ability to build and optimize web applications and platforms in a cloud environment with a solid understanding of system design

Demonstrated ability to lead collaboration between engineers and product managers

Excellent communication skills, especially when working with a distributed team

Ability to triage and manage complex production issues

About Best Buy

Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.

Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

This position is based in Bengaluru.

Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday.

As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.

All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.