What this job involves :
Operational Oversight :
- Support day-to-day property operations in coordination with the Facilities Manager and Assistant Facilities Manager
- Ensure smooth functioning of all administrative duties, security, and facility services
- Drive continuous process improvement in facilities management
Inventory and Vendor Management :
Monitor and maintain adequate inventory of supplies and materialsManage supply and service contracts as approved by the clientEnsure vendor invoices are processed in compliance with company standardsRisk & Safety Management :
Participate in emergency evacuation drills, crisis management, and business continuity planningActively monitor and address health and safety issuesReview and improve safety protocols regularlyFinancial Oversight :
Manage and monitor property budget and petty cash requirementsEnsure compliance with financial procedures related to vendors and petty expensesClient Service & Performance :
Handle escalations and difficult operational issues with a client-centric approachContinuously seek ways to improve client satisfaction and exceed service level agreements (SLAs)Conduct regular service audits to maintain performance standardsReporting & Documentation :
Prepare and maintain accurate stock reports, meeting minutes, and monthly management reports for clientsCandidate Requirements :
Bachelor's degree in Business, Hotel Management, or Building Management3–5 years of experience in facilities managementStrong knowledge of property operations and occupational safety practicesProven leadership skills with experience managing teamsExcellent communication and reporting abilitiesAbility to implement and monitor continuous improvement initiativesSkills Required
Team Management, Risk Assessment, Fire Safety, Construction Safety, Facilities Management