Computing / System Support Engineer

The Level 3 Computing Support Specialist plays a critical role in the deployment, maintenance, and optimization of advanced computing systems. This position is responsible for installing new hardware and software, resolving complex technical issues across servers, networks, storage, and operating systems, and supporting virtualization and cloud-native infrastructure. The specialist also contributes to new product introduction (NPI), delivers training to field teams, and authors technical documentation for field procedures. The role requires strong technical acumen, proactive problem-solving abilities, and effective communication skills.

Key Responsibilities

• System Installation : Install and configure servers, storage devices, networking equipment, and operating systems (Windows, Linux).
• Complex Troubleshooting : Diagnose and resolve advanced issues related to hardware, software, networks, storage, and operating systems, including virtualization platforms (VMware, HyperV, Proxmox, etc.).
• Virtualization & Cloud-Native Infrastructure : Deploy, maintain, and troubleshoot virtualization environments and cloud-native stacks (Kubernetes, Grafana, Kibana, Docker).
• New Product Introduction (NPI) : Evaluate and learn new technologies, providing feedback and support for product rollouts.
• Training & Knowledge Transfer : Develop and deliver technical training sessions for field teams to ensure effective support and operations.
• Procedure Documentation : Write and update comprehensive field procedures covering preventive maintenance, field replacement units, troubleshooting guides, roll-in processes and more.
• Collaboration : Work closely with cross-functional teams to ensure seamless integration and support of Computing solutions.

Required Skills And Qualifications

Preferred Experience

Qualifications

Education : Bachelor's Degree

Skills

Certifications : Languages :

Years of Experience :

4 - 7 Years

Work Experience :

Additional Information

Shift : Day (India)

Travel : Yes, 25% of the Time

Relocation Eligible :

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

Kibana, VMware, proxmox , Powershell, Bash, Grafana, Windows, Hyperv, Docker, Linux, Kubernetes, Python