Zolostays - City Operations Head - South

Zolo :

Zolo is Indias largest co-living and managed accommodation platform, reimagining the way students and working professionals live. With thriving communities across major cities and verticals like Co-living, Hostels, Student Housing, and Vacations Zolo combines comfort, community, and convenience through tech-driven hospitality.

About the Role :

As the Senior Operations Manager - South, youll play a pivotal role in scaling and standardizing Loop Hostels operations across South India. Youll lead a diverse team of on-ground managers, drive operational excellence, ensure P&L discipline, and build scalable systems that deliver consistent guest experiences across multiple cities.

This is a newly created regional leadership role that offers end-to-end ownership, high visibility with national leadership, and the opportunity to shape the next phase of growth for Loop Hostels.

Key Operations Leadership :

• Lead hostel operations across multiple cities in South India.
• Drive standardization and adherence to SOPs across all properties.
• Build and implement scalable systems for service quality, audits, and reporting.

People & Process Management :

Financial & Business Ownership :

Customer Experience & Quality Control :

Expansion & Scale :

Ideal Candidate 4-8 years in multi-unit or regional operations roles.

Education : Graduate in any discipline; MBA preferred but not mandatory.

Languages : Fluent in English, Hindi, and at least two South Indian languages.

Key Skills & Competencies :

What Makes This Role Exciting :

(ref : iimjobs.com)