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Software Engineer
Insight Globalahmedabad, gujarat, in30+ days ago
Job description3+ years of hands-on experience in ServiceNow development and administration. Strong expertise in ITSM modules and workflows. Proficiency in JavaScript, Glide scripting, and ServiceNow APIs. Experience with ServiceNow integrations (REST / SOAP). Understanding of ITIL principles and best practices. Excellent problem-solving and communication skills. ServiceNow Certified System Administrator or Certified Application Developer (preferred but not mandatory). Experience with additional ServiceNow modules like CMDB, Discovery, or Service Catalog.
Job Summary :
We are seeking an experienced ServiceNow Developer with a strong background in IT Service Management (ITSM) to join our team in Hyderabad. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions that align with business requirements and ITIL best practices.
Key Responsibilities :
- Develop and configure ServiceNow modules, primarily ITSM (Incident, Problem, Change, Request Management).
- Customize ServiceNow applications using scripting (JavaScript, Glide API) and workflows.
- Integrate ServiceNow with third-party tools and systems.
- Perform upgrades and maintain platform stability and performance.
- Collaborate with stakeholders to gather requirements and deliver solutions.
- Ensure compliance with ITIL processes and organizational standards.
- Troubleshoot issues and provide technical support for ServiceNow applications.
Required Skills & Qualifications :
Preferred Qualifications :
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Software Engineer • ahmedabad, gujarat, in
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