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Platform Data Specialist
ZeroFoxbangalore, India11 hours ago
Job descriptionAnalyse social media networks for customer-related risks Create alerts within the ZeroFOX platform for customers Search social sites (specifically the Big 6 networks) for impersonations of Executives & Brands of ZeroFOX Customers Double check impersonations with current alerts in the platform to avoid duplicate creation Learn and work from pre-established workflows established by our customers Research customer Executives & Brands to familiarize yourself with their entities and expected alerts Utilize ZeroFOX tool set to create correct meaningful alerts for each customer / network
Requirements
- Extreme attention to detail
- Knowledge of major social networks (knowledge of emerging networks a big plus)
- Superior research and writing skills (a writing sample will be requested as part of the interview process)
- Solid interpersonal and social skills
- Experience with other SaaS, cyber security, or social media products or services is preferred
- Experience in Customer Success
- Strong analytical skills
- Competitive compensation
- Community-driven culture with employee events
- Generous time off
- Best-in-class benefits
- Fun, modern workspace
- Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
Benefits
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Platform Specialist • bangalore, India
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