Chief Operating Officer

Key Responsibilities

Strategic Leadership & Growth

Partner with the CEO to define and execute the company's growth roadmap.

Translate vision into measurable strategies across membership, marketing, product, and monetization.

Drive user acquisition, adoption, retention and monetization across the platform.

Membership Solutions & Revenue

Lead the growth of B2C membership products (digital-first clubs, subscriptions, paid sessions).

Develop pricing, GTM, and upsell strategies to maximize ARPU and LTV.

Oversee partnerships with academies, service providers, learning partners, and event organizers to scale offerings.

Product & Technology

Work closely with the product and tech teams to build and optimize a seamless, AI-powered consumer experience.

Use data-driven insights to enhance engagement, conversion, and monetization.

Prioritize product roadmap for maximum business impact.

Marketing & Brand Sales

Work closely with the marketing and sales teams to strategize brand positioning, storytelling, and campaigns to build category leadership.

Oversee B2C and B2B marketing funnels to drive awareness, demand, and loyalty.

Expand brand partnerships and sponsorship revenue.

Teamwork & Leadership

Build, inspire, and lead high-performing cross-functional teams across membership, marketing, and sales.

Create a culture of trust, transparency, and accountability where innovation thrives.

Mentor senior leaders to maximize their potential and drive alignment to business goals.

Champion collaboration between departments to ensure cohesive execution.

Operational Excellence

Establish strong metrics, reporting systems, and accountability frameworks.

Foster a high-performance culture with cross-functional collaboration.

Ensure financial discipline while driving growth at scale.

Qualifications & Experience

12–18 years of experience in senior leadership roles in consumer tech / marketplace / membership-based businesses.

Proven track record of scaling a B2C product from millions to tens of millions of users.

Strong understanding of digital-first omnichannel business models.

Experience in subscription / membership revenue growth and digital product monetization.

Demonstrated success in building, mentoring, and scaling high-performance teams.

Data-driven decision-making mindset with deep comfort in performance metrics.

Inspirational leader with exceptional stakeholder management skills.

Key Skills

Strategic planning & execution

Revenue & P&L ownership

Growth hacking & GTM

Product management & tech collaboration

Partnerships & ecosystem building

Team building & culture shaping

Cross-functional collaboration

Skills Required

B2C, Business Operations, revenue growth , P N L, subscription