Sourcing Consulting - Principal Consultant / Associate Director

Website : Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)

Wanted : dynamic and creative leaders ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.

Knowledge, Skills and Experience Qualifications

• 15 yrs+ of recent experience in consulting engagements within the outsourcing industry, either with a large consulting firm, a specialty practice, or through managing large transformation programs in large consulting companies / global captives.
• Significant experience in the deal advisory space. Must have advised clients on ITO or BPO sourcing transactions or have led and managed deals at Service Providers, with direct client-facing exposure considered a strong advantage.
• Strong understanding of global corporate large deals practice - including key win drivers, solution design, cost levers, ability to work with Service Providers to ensure effective cost solutions and agreed upon service level agreements.
• Experience and knowledge of transformation initiatives, with a focus on shared services, operational improvement and outsourcing / offshoring strategies.
• Ability to perform assessment projects focused on evaluating clients’ current IT environment and process maturity, with a strong understanding of IT spend analysis, cost breakdown, and identifying opportunities for overall cost optimization.
• Well versed in new age Digital technologies such as Gen AI, Cloud, and Digital solutions, IT outsourcing across one or more areas—Application Services, Infrastructure Services, BPO Services, Industry BPO Services, or ERP—and the ability to effectively integrate these into large deal solutions.
• Comprehensive knowledge and experience in financial management and financial modelling, including the ability to develop business case clients on global outsourced Services and Service Providers.
• Demonstrated experience in advising on IT strategy deals, with a strong focus on designing and executing target operating models that align with client business objectives and drive operational efficiency.
• Knowledge of industry trends in the GCC space is nice to have.
• Business development and sales experience including prospecting, lead qualification, proposal writing, sales calls and sales support.
• Working knowledge of capabilities and offerings of Tier 1 and Tier 2 outsourcing vendors.
• Practice development experience, including sales and marketing collateral development, IP development and solution development.
• Proactively deliver regular knowledge-sharing sessions, case study presentations, and training workshops for the team.
• Delivery management or program management or project management experience, including managing teams at all project phases, successful client relationship management and multi-project oversight would be a plus.
• Deep understanding of the full sourcing lifecycle and IT contract terminology.
• Skilled in data analysis, market sourcing comparisons, current state assessments, gap / opportunity analysis, change readiness, delivery model alternatives, and service delivery strategy.
• This is an India-leveraged consulting role that involves working closely with global client stakeholders and ISG onsite consultants on IT sourcing and advisory global engagements, with opportunity to independently lead project workstreams or full engagements.
• The role also includes active participation in presales efforts, including proposal development, proposal presentations, and supporting the creation of client-ready materials for new business opportunities.
• Strong presentation, verbal and written communication skills (in English), with the ability to articulate complex ideas in easy-to-understand business terms to all levels of management including senior leaders. Additionally, must demonstrate strong cultural alignment and the ability to engage with diverse global client stakeholders.

Education

Travel - 10% - 20% required or as per project requirement.

Duties & Responsibilities

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and / or the scope of the job may change as necessitated by business demands.