Senior Manager, Machine Learning Engineering

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!

New Relic is a global leader in the field of Intelligent Observability and applying AI to solve real world observability and telemetry problems. We have been called out by the Gartner Magic Quadrant for our ability to Lead and Execute consistently over the last decade.

In this role you wont just be pushing the boundaries of AI; youll be applying it to solve some of the most complex and valuable problems in the enterprise software industry. You will have the autonomy to explore the resources to build and the platform to make a massive impact.

If youre ready to lead the team that writes the future of Intelligent Observability with AI we want to hear from you.

Your opportunity

The Mission : Theory to Telemetry

Transform groundbreaking academic research into market-defining AI products. Take the latest LLM paper from theory to blueprint a solution for mission-critical enterprise observability challenges at a global scale.

We are seeking a Senior Manager to lead our AI / ML Research Engineering team in Bengaluru. This team is the innovation engine at the heart of our AI and Observability platform responsible for bridging the gap between state-of-the-art AI and tangible solutions to problems our customers face in software reliability incident resolution and automation. You will lead the charge in conceptualizing and building the next generation of intelligent systems that predict diagnose and resolve complex issues at scale.

What youll do

• Lead & Inspire : Mentor and grow a world-class team of research engineers fostering a culture of intellectual curiosity rapid experimentation leading to impactful delivery.
• Define the Future : Drive the research roadmap identifying and prioritizing novel techniques in areas like applying Language Models (LMs) Knowledge Graphs Reinforcement Learning (RL) and algorithmic Analysis methods to create a significant competitive advantage.
• Prototype to Product : Guide the end-to-end innovation lifecyclefrom dissecting research papers and formulating hypotheses to building proofs-of-concept and collaborating with product and platform teams to ship robust features.
• Be the Expert : Serve as a key technical thought leader within the organization translating complex AI concepts into clear product strategies and representing our innovation to stakeholders and the broader tech community.
• Solve Real-World Puzzles : Apply your expertise to unique high-scale datasets in the telemetry and observability space developing novel solutions for problems that havent been solved before.

This role requires

Bonus points if you have

Please note that visa sponsorship is not available for this position.

Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.

Our hiring process

In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note : Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.

Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.

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Senior Manager

Key Skills

Data Center Experience,ArcGIS,Cloud Infrastructure,Construction Estimating,Go,Mathcad,React,Redux,AWS,Software Development,Auto Estimating,Distributed Systems

Employment Type : Full Time

Experience : years

Vacancy : 1