Academic counsellor

Job Description

Position: Academic / Career Counsellor

Experience: Fresher – 3 year

Industry: EdTech

Location: Delhi NCR (South Delhi, East Delhi, West Delhi)

Employment Type: Full-time

Job Summary

We are looking for a motivated and energetic Career/ Academic Counsellor to join our team. The ideal candidate should have 1-4 year of experience in the EdTech industry or a strong willingness to learn. As a Counsellor you will be responsible for connecting with potential students, providing them with information about our courses, and assisting them in their enrollment journey.

Key Responsibilities

• Make outbound calls to prospective students and explain course details.
• Address student inquiries regarding programs, fees, and enrollment processes.
• Follow up with leads to ensure successful conversions.
• Maintain accurate records of conversations and follow-ups in the system.
• Achieve assigned admission targets and contribute to monthly/quarterly revenue goals.
• Meet monthly targets for calls and enrollments.
• Work closely with the sales and marketing teams to drive admissions.
• Ensure timely fee collection and follow-up on outstanding payments as per payment plans.
  
  

Requirements

• Education: Any graduate or pursuing graduation.
• Experience: Freshers or up to 4 year of experience in tele calling, Counselling, sales, or customer service (preferably in the EdTech industry).
• Strong communication skills in English and regional languages.
• Good convincing and negotiation skills.
• Ability to handle rejections and work in a target-driven environment.
• Basic knowledge of MS Office and CRM tools is a plus.
  
  

Benefits

• Competitive salary and incentives.
• Career growth opportunities in the EdTech industry.
• Training and mentorship provided.
• Mediclaim insurance benefits.
• Dynamic and friendly work environment.
  
  

If you are enthusiastic about education and enjoy interacting with people, we would love to have you on our team!

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Skills Required
Ms Office, Tele Calling, CRM Tools, Sales, Counselling, Customer Service