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▷ Immediate Start : Asst Manager - Sales and Service Delivery
Medialogic Solutions Pvt LtdIndia6 hours ago
Job description2+ years experience as a team lead Strong delivery and operations management experience Excellent communication and stakeholder management skills HR coordination and team supervision Experience with Excel / Google Sheets, dashboards, reports, CRM Proactive, hands-on approach with strong ownership mindset Cross functional experience in Pre Sales, Sales, Delivery, Support Must be willing to go the extra mile
Job description
This is a supervisory position reporting to top management and requires excellent management of people and processes to deliver key results for the organization. High performing individuals with willingness to shoulder critical responsibilities can apply. Candidates aspiring for middle management roles are desirable.
This is work from office job in Mylapore, Chennai
Role & responsibilities
- Oversee day-to-day business operations and ensure smooth service delivery
- Coordinate with internal teams (sales, tech, support) and external clients
- Handle customer communications, escalations, and issue resolution
- Track and report operational and team performance metrics
- Support HR operations including basic admin
- Monitor SLA adherence and ensure continuous process improvement
- Report directly to senior leadership
Preferred candidate profile
Role : Service Delivery - Other
Industry Type : IT Services & Consulting
Department : Customer Success, Service & Operations
Employment Type : Full Time, Permanent
Role Category : Service Delivery
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Sales Manager • India