Regional Head - Individual Loans
ConfidentialBhubaneswar, India22 hours ago
Job descriptionEnsuring best customer service with minimum / zero escalations Driving digital initiatives within existing products Building a strong and high-performance team down under Training new hires and nurturing existing talent. Continuous guidance to team to prepare them for next role. Ensure minimum attrition.
Job Requirements
Role / Job Title : Regional Head - Individual Loans
Function / Department : Rural Banking
Job Purpose
The Regional Head - HL is responsible for leading sales for Housing loan products across rural branch network in the defined zone. The incumbent is expected to drive business and collections as per defined targets and standard within the zone, while ensuring customer first philosophy.
Roles & Responsibilities
- Primarily responsible for sales and collections of MEL, MEL Variants, PL, PL Cross Sell & another unsecured loan product
- Maintaining high class Collections efficiency across buckets as desired by the bank. Current bucket collections to be above 99.7%
- NTB acquisition of customers with retention of existing customers
- Constant growth in the portfolio by increasing the number of customers and consistently delivering desired disbursal amount.
- High compliance standards with continuous portfolio checks. Ensuring minimum governance issues and process lapses
Secondary Responsibilities
Managerial And Leadership Responsibilities
Education Qualification
Graduation : Any
Post-graduation : MBA / PGDM
Experience : 15+ years of relevant experience.
Skills Required
Sales, Compliance, Collections
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Regional Head • Bhubaneswar, India