Uber - Risk & Compliance Specialist

About The Role

We are seeking a talented and experienced Specialist expert in Fraud domain to join our NA ASR team.

In this role, the candidate will play a pivotal role in safeguarding the integrity of our operations, improving customer experiences, and protecting our organization against fraudulent activities.

The ideal candidate will possess a keen eye for detail, strong analytical skills, and a deep understanding of fraud detection the Candidate Will Do

• As a part of NA ASR team, you will respond to and investigate fraud-related escalations raised by customers and internal teams.
• Analyze these incidents to identify trends and patterns, and develop strategies to mitigate future occurrences.
• Can take up ad-hoc tasks and provide valuable results.
• Provide accurate, valid and complete information by using the right methods / tools.
• The candidate will be responsible for closely reviewing existing SOPs and identifying potential weaknesses or vulnerabilities that could be exploited by fraudulent actors.
• They will work to enhance and refine these procedures to ensure a more robust defense against fraud.
• Develop a deep understanding of various fraud techniques and tactics used by malicious actors.
• Regularly update knowledge and proactively share insights with the team to better anticipate and counteract evolving fraud methods.
• Able to multitask and meet the responsibilities for the day by achievement of targets on a monthly basis.
• Able to suggest and make recommendations for process Qualifications
• Clear communication : You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate useful insights, documenting findings, conveying insights, and collaborating with different teams.
• Exploration : The ability to self-serve, investigate and get the data we require will make you much more effective in this role.
• Self-starter demeanor is a must!
• Attention to detail with swift execution : We need to do things quickly, and we need to do them well.
• Balancing those can be challenging, and this should be a strength.
• Problem Solving : Strong problem-solving skills, Excel skills, and ability to make independent decisions.
• Fraud Expertise : Demonstrated experience in fraud detection, prevention, or investigation, with a proven track record of identifying and addressing fraudulent activities.
• Analytical Skills : Strong analytical skills to assess complex data, spot anomalies, and draw conclusions from various data sources.
• Logical Thinking : The ability to think critically and logically when assessing fraud scenarios, identifying potential threats, and formulating effective strategies to counter them.
• Adaptability : Be open to adapting to new challenges, keeping up to date with the latest fraud trends and adjusting strategies accordingly.
• Teamwork : Collaborate effectively with various teams and departments, as fraud prevention often requires cross-functional efforts.
• Flexibility : Willingness to work in shifts (rotating day / night shifts, rotating weekend offs -total working hours will be 40 hours a week, 5 days, 8 working hours each Qualifications
• A bachelor's / master's degree from any field is preferred.
• Minimum 1+ years of work experience in the fraud investigation domain is preferred.
• Extensive experience dealing with different markets (countries) and having a good understanding of cultural differences is preferred.
• Have experience in payments and accounts fraud.
• Have worked in identifying fraud patterns and ways to minimize them.

(ref : iimjobs.com)