Operation Manager for IT Company

Company Details : A renowned IT service consultancy specializing in end-to-end solutions for Companies looking to build, migrate, manage, secure, and optimize their Digital Cloud strategic initiatives.

Job Location- Ghatkopar East, Mumbai

Salary Offered- Up To 16 LPA

Qualification- BBA OR Any Graduate

Experience- 7+ years

Working Days and Time- Monday to Saturday (10 : 00 AM – 07 : 00 PM)

Roles & Responsibilities

Analyse internal operations and identify areas of process enhancement.

Develop actionable business strategies and plans that ensure alignment with short-term and longterm

objectives developed in tandem with the CEO / Directors.

Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term.

Aggressively manage capital investment and expenses to ensure the company achieves investor

targets relative to growth and profitability.

Monitor performance with tracking and establish corrective measures as needed, and prepare

detailed reports, both current and forecasting.

Maintain and build trusted relationships with key customers, clients, partners, and stakeholders.

Responsible for All operations activities, delivery management, process management.

Design policies that align with overall strategy and implement efficient processes and standards.

Coordinate customer service operations and find ways to ensure customer retention.

Good Team Handling Experience.

Address the infrastructure requirements for the growing and day-to-day business needs.

Skills

7+ years’ experience in IT Operations

Good experience in ITIL and Cloud Azure.

Leadership skills, with steadfast resolve and personal integrity

Understanding of advanced business planning and regulatory issues

A solid grasp of data analysis and performance metrics

Be able to diagnose problems quickly and have foresight into potential issues.