Principal Engineer (Full Stack Developer) - US shift – Full time

Principal Engineer (Full Stack Developer) - US shift – Full time About the Role We are seeking a Principal Managed Services Engineer to join our Managed Services Team and take ownership of supporting diverse client environments.

This role focuses on maintaining, triaging, and improving a variety of customer systems — from custom-built applications to modern cloud solutions — across multiple industries and technology stacks.

The ideal candidate is a seasoned engineer who thrives in dynamic, multi-technology environments and has a proven track record of troubleshooting, performance tuning, and driving operational excellence.

This is a hands-on and client-facing position , ideal for someone who can rapidly assess unfamiliar systems, deliver fixes, and provide technical leadership in a consulting setting.

This position operates during 3rd shift (overnights, India-based) to align with U.S.

business hours and includes regular weekend maintenance .

Key Responsibilities Client Environment Support – Serve as a primary point of contact for production support, triage, and incident resolution across diverse client systems .

Bugfixing & Maintenance – Perform root cause analysis, implement bug fixes, and ensure long-term stability of customer applications and work on Agile based project when required.

Cross-Technology Expertise – Work across a wide range of technologies such as .NET, React JS, Ruby on Rails, cloud-native applications, and automation tools .

Operational Leadership – Establish and refine monitoring, alerting, and incident response practices.

Collaboration – Partner with customer teams and internal engineers to identify improvements and streamline operations.

Maintenance Windows – Participate in planned weekend maintenance activities as part of a rotating schedule.

Knowledge Transfer & Documentation – Ensure systems are well-documented and that knowledge is shared within the team.

Adaptability – Continuously learn and integrate new tools, platforms, and technologies used across client environments.

Required Skills & Experience 7+ years of experience Web application and API Development, in infrastructure, managed services roles (Good to have Devops knowledge) with at least 3+ years supporting production environments at scale.

Strong troubleshooting and problem-solving skills across applications, infrastructure, and networking layers.

Experience with multiple cloud platforms ( Azure, AWS ,GCP, Oracle Cloud) and hybrid environments.

Proven ability to debug, support, and maintain applications built with various frameworks, including .NET, React, Graphql and Ruby on Rails.

Familiarity with CI / CD pipelines, observability tools, and incident response workflows.

Strong scripting or automation experience (e.g., Python, Bash, PowerShell).

Excellent communication and client-facing skills for working in a consulting environment.

Willingness and ability to work 3rd shift (overnights, India) and participate in scheduled weekend maintenance windows .

Preferred Qualifications Experience with UiPath or similar automation platforms a plus.

Prior experience in managed services or consulting environments with multiple concurrent clients.

Familiarity with a broad range of database technologies ( SQL Server, Oracle DB, Postgres, MongoDB, etc.).

Experience improving legacy systems for better reliability, cost optimization, or scalability.

Why Join Us?

Diverse Technology Exposure – Support a wide range of tools, frameworks, and cloud platforms.

Impactful Role – Keep mission-critical client systems operational and evolving.

Global Team Culture – Work with experts across multiple time zones and technology domains.

Professional Growth – Gain experience across industries, tools, and modern automation practices.

Competitive Compensation – Principal-level rates based on skills and experience, with shift differential for overnight work.

If you excel at diagnosing complex systems, solving tough operational challenges, and thrive in a multi-technology, always-learning environment , we’d love to hear from you.

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