Customer Success Manager - EMEAConfidential • Bengaluru / Bangalore
Customer Success Manager - EMEA
Confidential • Bengaluru / Bangalore
15 days ago
Job descriptionBuild strong customer relationships through calls and emails Understand and address client use cases with the right solutions Collaborate cross-functionally to support customer needs Optionally lead and mentor a small team of customer executives
Key Deliverables
- Act as the primary contact for customer accounts throughout the subscription lifecycle
- Drive platform adoption and resolve customer queries effectively
- Onboard new clients and align product use with their goals
- Identify churn signals and support retention efforts
Role Responsibilities
Skills Required
Customer Success, B2b, Saas, Key Account Management, Client Engagement
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Manager • Bengaluru / Bangalore
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